Privacy Policy
Shri Chaitanya Health and Care Trust (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, donate, volunteer, register for events, or use any of our services (collectively, “Services”).
1. Information We Collect
We may collect the following categories of personal information:
a. Personal Identification Information
- Name
- Address
- Phone number
- Email address
- Date of birth
- PAN number (for tax purposes)
- Aadhaar (if required for beneficiary verification)
b. Payment/Donation Information
- Donation amount
- Mode of payment (UPI, card, net banking, etc.)
- Transaction ID
- Billing address
(Note: We do not store your card or banking credentials.)
c. Health and Medical Information
When you participate in health camps or medical consultations, limited health details may be collected, which are kept confidential and used only for service purposes.
d. Technical Information
- IP address
- Browser type
- Operating system
- Device information
- Website usage behavior via cookies
2. How We Use Your Information
We use your information to:
- Process donations and issue 80G tax exemption receipts
- Register you for events, camps, or volunteer opportunities
- Provide health care services and follow-up where required
- Respond to your queries and provide support
- Improve our website and outreach programs
- Send updates, newsletters, and reports (if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only in the following cases:
- With government authorities, if legally required
- With our internal departments and volunteers for service delivery
- With third-party service providers (such as payment gateways or CRM tools), strictly under confidentiality agreements
4. Cookies and Tracking Technologies
Our website may use cookies to improve user experience, understand traffic, and personalize content. You can choose to disable cookies through your browser settings.
5. Data Security
We implement industry-standard security practices to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your data
- Request correction of inaccurate data
- Withdraw consent to receive emails or updates
- Request deletion of your data, where applicable
To exercise any of these rights, please contact us using the details below.
7. Children’s Privacy
Our Services are not intended for children under the age of 13 without parental consent. If we learn we have collected information from a child without appropriate consent, we will delete it.
8. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
